Terms of service

Our standard consultation fees are available on request and through the website. The fees take into account the following factors:

 

● Time spent

● Complexity of treatment

● Cost of materials, equipment and staffing overheads

● Funding available from Te Whatu Ora and other sources.

 

We require payment of fees immediately following your consultation or service provided. We accept debit or credit cards and payment by cash.

 

If payment is not paid immediately, you will incur a $5 administration fee.  Your account may be sent to a debt collection agency if not fully paid within 30 days.

 

We may also arrange with you to set up a payment plan, including automatic payments or a redirection of benefit.

 

As a person receiving services from Victoria Medical Centre or Albert Medical Centre, you authorise us to:

 

● Make enquiries with any previous medical practitioners and health professionals you may have engaged regarding your medical history, and you authorise disclosure by those people to us.

 

● Send information about how we may assist you by providing other medical or health services to you.

 

● Disclose any information about you for the purpose of instructing other persons including a debt collecting agency to recover any outstanding fees from you; and you acknowledged that:
All services may attract a fee unless clearly stated otherwise; and
You remain liable for all fees, costs and disbursements charged by us for the services provided